Inspiringpeople to beauthentic hosts.
About
How to becomean excellent host?
Applying the concept of hospitality from tourism and gastronomy to all industries is our passion. We are experts when it comes to making your employees, customers and partners feel welcome and well taken care of. To achieve this, we analyse all interpersonal touch points in our projects, develop WOW moments and ensure quality through workshops and trainings.
Concepts
Together we will lead your project to success and accompany you from the first idea to the conception and realisation.
Consultation
As hospitality consultants, we are the connecting link between you as an entrepreneur and your customers as guests.
Lectures
Whether she’s giving a service training or a keynote, if there’s anyone who’s passionate about hospitality, it’s Christine.
Added Value
For companies in all industries
who want to turn their guests into fans.
Just as a hotelier is a host to his guests, an entrepreneur is a host to his employees, customers and partners. To retain and inspire them, it is essential to take care of their needs and offer them an experience day by day.
Brand Identity needs Experience.
We apply the concept of hospitality from the hotel and restaurant industry to all industries, creating an emotional connection to your brand.
Your customer. Our guest.
People who feel treated well stay and come back. We develop hospitality moments that turn your customers and employees into loyal fans.
Our values.
We are empathetic and cordial. We always strive for excellence and think and act holistically. Our curiosity makes us innovative idea generators.
What ourcustomers say.
What our customers say.
Team
We're by your side.
The art of hospitality is not just about welcoming your customers, but creating a warm and friendly atmosphere, triggering WOW moments in them to give them an experience even within a “normal” appointment. In this way, you ensure that all your guests are delighted and satisfied. Together we would like to achieve exactly that – we create hospitality moments! With our extensive know-how from various industries and our accumulated experience, we ensure that you leave the best possible impression and strengthen the personal relationship with your customers, employees and partners.
About ourselves.
"Products, services, events - customer touchpoints are becoming more and more similar. Service quality and moments of hospitality make the difference. We believe that with our attention to detail, we can make big things happen with seemingly small changes."
Friedreich Hospitality
About ourselves.
What
are you waiting for?
In our daily work as hospitality consultants, we support organizations and companies in putting the well-being of the guest back at the center of attention. We focus primarily on the questions of what constitutes to excellent hospitality and how companies can optimize their service orientation. Today, when products and services are always comparable and easier to substitute, this is more important than ever. However, it is difficult to even recognize or admit to yourself that you need support in optimizing your service quality. Are you ready for it? Then let’s walk the path to your corporate hospitality together!
Contact
Arrange your personal consultation appointment at +43 1 402 20 32, leave us a message or book your appointment directly here. We look forward to seeing you!